GLASS provides information & referrals on lead poisoning & lead contamination prevention & management, with the goal of eliminating lead poisoning globally & protecting the environment from lead.

Contents:

1. Highlights

2. GLASS Continues Despite Lack of Funding for Staff Wages

3. Callers using the Global Lead Advice & Support Service (GLASS)

4. Call Subjects in Report Period by State 01 June 2004 to 31 May 2005

5. Improvements to on-line information at www.lead.org.au

6. How did Clients hear about GLASS?

7. Activities Undertaken to Inform SA & NSW Residents of GLASS Services

8. National distribution by GLASS of lead publications produced by the NSW Government

9. Activities Undertaken to Ensure the Scientific Soundness of Advisory Materials

10. Activities Undertaken to Improve the Efficiency of Information Service Provision

Appendices

1. List of Volunteers who gave their time in this report period 01 June 2004 to 31 May 2005

2. Calls from Interstate

3. Table of 10 years of calls to GLASS

4. Call Subjects in Report Period & Category of Subjects

5. List of 176 countries from which residents have utilized The LEAD Group's website

6. Page Views of The LEAD Group website: 01 June 2004 to 31 May 2005

7. Updates made to website www.lead.org.au 01 June 2004 to 31 May 2005

8. New links on www.lead.org.au FY2003-04

9. New and/or updated links on www.lead.org.au FY2004-05

10. Links to www.lead.org.au on other web-pages

11. The LEAD Group site map 2005

12. Feedback Register Report 01 June 2004 to 31 May 2005

13. 13 - 1 LIDs Sent Between 01 June 2004 to 31 May 2005
    13 - 2 LIDs Sent Between 01 June 2004 to 31 May 2005
    13 - 3 LIDs Sent Between 01 June 2004 to 31 May 2005
    13 - 4 LIDs Sent Between 01 June 2004 to 31 May 2005