| Job Description Title Clerical Assistant
Organisation The LEAD Group Inc
Reports to Elizabeth O’Brien
Updated 01 October 2008
Status Volunteer
Job Statement
Performs data entry duties relating to client calls and correspondences.
Also performs document management duties in maintaining library.
Job Duties
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Enter telephone / fax caller’s details into The LEAD Group’s
database.
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Enter email details into The LEAD Group’s database.
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Taking messages when necessary / appropriate, from
Global
Lead Advice & Support Service (GLASS) clients.
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Filing of client records, fact sheets, booklets and other library items.
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General office duties including photocopying, mail outs, replenishing
stocks of fact sheets and booklets via telephone inquiries, fax or email, etc.
Job Environment
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Prefer minimum six-hour day.
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Days to suit volunteer (generally Monday to Friday).
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Ongoing basis.
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Public transport costs to be reimbursed for shifts of more than six
hours.
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Training supplied to suitable volunteers.
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Due to limited office space, only one to two clerical assistants to work
at any one time.
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Non-smoking workplace.
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No cologne or perfume to be worn.
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The LEAD Group practices Equal Employment Opportunities.
Person Specification
Title Clerical Assistant
Organisation The LEAD Group
Updated 01 October 2008
Essential
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English language competencies, both verbal and written.
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Knowledge of computer and keyboard operations.
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Familiar with Microsoft applications.
Desirable
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Microsoft Access experience.
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Information Technology experience and/or training.
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Good data entry keystroke speed.
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Good inter-personal skills.
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Library experience and/or training.
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An interest in helping people in Australia and overseas to prevent lead
poisoning and lead contamination and related environmental health problems.
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